How to fire your high priced pc tech?How to fire you high priced pc tech? One word comes to mind “proactive” and “outsource” that’s actually two words. Our discussion begins with the first proactive. Most people would rather go to the dentist for routine check ups over having to go for a painful cavity wouldn’t you agree? Knowing this, it kind of baffles me why our clients need to be persuaded for routine Pc maintenance. Proactive maintenance beats reactive repair any day hands down. Most of this maintenance can be done yourselves with the help of Microsoft systems tools. Another often overlooked feature that should be done at least once a week is Microsoft defragment here is the definition from Microsoft why you should defragment your drive. Why volumes become fragmented Volumes become fragmented as users create and delete files and folders, install new software, or download files from the Internet. Computers typically save files in the first contiguous free space that is large enough for the file. If a large enough free space is not available, the computer saves as much of the file as possible in the largest available space and then saves the remaining data in the next available free space, and so on. After a large portion of a volume has been used for file and folder storage, most of the new files are saved in pieces across the volume. When you delete files, the empty spaces left behind fill in randomly as you store new ones. The more fragmented the volume is, the slower the computer's file input/output performance will be. What you have just read is straight from the horses mouth sort of speak. Every good technician out there knows this and knows not to tell you. Why because if you do it, you wont call him as frequently and he will make less money. Has you current technician told you this and showed you how to do it? If not fire him. Another well known trade secret is Microsoft updates and software patches. When Microsoft or any other software provider releases a new software there is no way they will be able to prepare it for all the nuances each end user will encounter. This is why they release periodic patches to the software. Without these patches you will experience problems and glitches with the operating system or applications your computer is running so they don’t tell you to down load all the necessary software patches to keep you system running smoothly. Has you technician told you ? If not you know what to do. P.S. Pirated software is unpredictable at best (don’t use it for business) it usually will not allow you to download the patches you need to keep it stable. Outsourcing: outsourcing your computer support is probably the most cost effective solution for any business big or small. Pc world magazine estimates that 76.7% of all computer problems are software related. This means that, that percentage of you Pc support can be outsourced. There are many companies out there ours included that specialize in remote pc support and remote help desk solutions. This means you can have a technician support your entire office for a full year for less than what it will cost you on 3 standard on site visits. Furthermore with remote support solutions you usually can get a proactive support package which will keep all your Pc’s up to date with patches and defragement. Another great advantage to outsourcing is the decrease in downtime, you normally don’t have to wait for a technician to get to you they just dial in resolve the issue and your up and running again in a few minutes. Most SOHO business owners and entrepreneurs come from a large corporation and remember the time when all you had to do was call I.T or help desk to resolve a computer glitch those days are still available sometimes for less then the cost of breakfast for more information on outsourcing helpdesk and I.T support visit our website or join or newsletter the days of high price pc support are all but over So Fire Your High Priced Pc Tech Today the more you can outsource the less you have to support that will always equal lower cost of ownership. www.bmsolution.net |
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